Privacy Policy

Your privacy matters. This policy explains how we handle your data.

Last updated: September 14, 2024

1. Overview

This Privacy Policy explains how Mandla collects, uses, and protects your information when you use the service.

By using Mandla, you agree to the practices described here.

2. Information we collect

We collect information you provide directly, such as your name, email, and billing details.

We also collect information generated through your use of Mandla, such as client records, project details, invoices, and documents.

  • Account details and profile preferences
  • Content you upload or generate in the platform
  • Usage data like device type, browser, and log activity

3. How we use information

We use your information to deliver, maintain, and improve Mandla.

We also use it to communicate with you about your account, support requests, and product updates.

  • Provide core product functionality
  • Process payments and manage subscriptions
  • Monitor security, prevent fraud, and enforce our terms

4. How we share information

We do not sell your personal data.

We share information only with trusted service providers who help us operate Mandla and are bound by confidentiality obligations.

  • Payment processors for billing
  • Infrastructure providers for hosting and storage
  • Analytics tools for product improvement

5. Data retention

We keep your data for as long as your account is active or as needed to provide the service.

You can request deletion of your account and data, subject to legal or billing obligations.

6. Security

We use industry-standard safeguards to protect your information.

No system is completely secure, but we work continuously to maintain strong protections.

7. International transfers

Mandla may process data in countries other than your own.

When we transfer data internationally, we apply appropriate safeguards.

8. Your choices

You can access, update, or delete your personal information from your account settings.

You can also opt out of non-essential communications at any time.

9. Children’s privacy

Mandla is not intended for children under 13.

We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time.

We will notify you of material changes by posting the updated policy in Mandla.

11. Contact

If you have questions about this policy, contact us through the Mandla contact section or WhatsApp.

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