Terms of Service
Please read these terms carefully before using Mandla.
Last updated: September 14, 2024
1. Agreement to these terms
By accessing or using Mandla, you agree to these Terms of Service and our policies.
If you do not agree, do not use the service.
2. Eligibility
You must be at least 18 years old and able to form a binding contract in your jurisdiction.
If you use Mandla on behalf of a business, you confirm you have authority to accept these terms.
3. Your account
You are responsible for safeguarding your login credentials and for all activity in your account.
Let us know promptly if you suspect unauthorized access.
4. Trials and paid plans
Mandla may offer an unlimited trial with feature limits, and paid plans with monthly or yearly billing.
Plan features, pricing, and limits may change with notice.
5. Billing and renewal
Paid plans are billed in advance and renew automatically unless cancelled before renewal.
Taxes may apply based on your location. You are responsible for applicable taxes.
6. Cancellations and refunds
You can cancel at any time. Your plan remains active until the end of the current billing period.
Refunds are not provided unless required by law.
7. Acceptable use
Use Mandla only for lawful business purposes and in a way that respects other users.
- Do not attempt to access data that does not belong to you.
- Do not interfere with the operation or security of the service.
- Do not upload unlawful, abusive, or infringing content.
8. Your content
You retain ownership of the content you submit to Mandla.
You grant Mandla a limited license to host, process, and display your content to provide the service.
9. Third-party services
Mandla may integrate with third-party services. Their terms and privacy policies apply.
We are not responsible for third-party services or their availability.
10. Service availability
We aim to keep Mandla available, but we do not guarantee uninterrupted access.
We may update or modify the service to improve functionality or security.
11. Disclaimer
Mandla is provided on an 'as is' and 'as available' basis.
We disclaim all warranties, including implied warranties of merchantability, fitness, and non-infringement.
12. Limitation of liability
To the maximum extent permitted by law, Mandla will not be liable for indirect, incidental, or consequential damages.
Our total liability is limited to the amount you paid to Mandla in the 12 months before the claim.
13. Indemnity
You agree to indemnify and hold Mandla harmless from claims arising out of your use of the service.
14. Governing law
These terms are governed by the laws of Kenya, without regard to conflict of law rules.
15. Contact
If you have questions about these terms, contact us through the Mandla contact section or WhatsApp.